This primary consumer survey provides a quantitative assessment of the market for digital home technical and customer support services. Specifically, it will examine digital lifestyles products and services currently in use, determine where opportunities exist in troubleshooting problems, providing break/fix services, and enabling proactive automated solutions for consumers at home.

Parks Associates Industry Reports

Browse other Parks research reports by industry:

Broadband and Internet Access

Entertainment and Multimedia Applications

Hardware and Consumer Electronics

Home Security & Systems / Controls & Wiring

About Parks Associates

Parks Associates is a market research and consulting firm focused on all product and service segments that are "digital" or provide connectivity within the home. We study home networks, digital entertainment, consumer electronics, broadband and Internet services, wireless connectivity, and home systems.