VoIP services have made tremendous strides of late with cable MSOs and AT&T wholeheartedly jumping into the fray. Are consumers ready for VoIP? This report analyzes the opportunities and obstacles to VoIP adoption and how VoIP is being used to complement television and Internet services. It profiles VoIP service providers and consumers using VoIP services and forecasts VoIP adoption over the next five years. Table of Contents The Bottom Line 1.0 Notes on Methodology 1.1 Consumer Data 1.2 Definitions 2.0 VoIP Market Overview 3.0 VoIP Technology 3.1 What is VoIP: Service Categories 3.1.1 Category One (A-C) 3.1.2 Category Two (B-D) 3.1.3 Category Three (B-C) 3.1.4 Category Four (A-B-C-D) 3.2 The Convergence of VoIP and Home Networking 3.3 VoIP Softphone Technology 3.4 VoIP Videophones 3.5 VoIP over Wi-Fi 4.0 The Residential VoIP Market 4.1 Cable MSOs 4.2 Baby Bells 4.3 Long-Distance Providers 4.4 Alternative Service Providers 5.0 VoIP Consumers 6.0 Market Forecasts 6.1 Scenario A: Conservative 6.2 Scenario B: Aggressive 7.0 Implications Resource Book Section I: VoIP User Profile Section II: Technology Adoption Trends among VoIP Subscribers Section III: Comparing VoIP Interest and Adoption Section IV: Virtual VoIP Service Providers FreeWorld Dialup iConnectHere (Deltathree) MSN Messenger Net2Phone, Inc. Packet8 (8x8, Inc.) Primus Telecommunications Group, Inc. Skype VoiceGlo VoicePulse, Inc. Vonage Holdings Corporation YAHOO! Messenger Section V: Cable MSOs Adelphia Communications Corp. CableVision Charter Communications, Inc. Comcast, Inc. Cox Communications, Inc. RCN Corporation Time Warner Cable Section VI: Baby Bells BellSouth Qwest SBC Verizon Communications, Inc. Section VII: CLECs EarthLink, Inc. Section VIII: Long Distance Providers AT&T CallVantage Sprint MCI, Inc. |