Digital Home Services: Carriers, Retailers, and the Customer - home, customer support, digital lifestyle, In-scope/out-of-scope, Call center, Call center metrics, ARPU, Installation, Wizard, Installation/Configuration, Service Provisioning, Break/Fix, Preventative Maintenance, Diagnostics, Remote Support, Telephone Support, On-site Support, Diagnostics, Configuration, Knowledge database, LAN management software, Remote Management Solutions, RMS, IPTV, Firmware, PIQUA, Automated diagnostics, Defragmentation, Home IT Advisor, Digital dashboard, Storage, Backup, NAS, Network-hosted storage, Digital home advisor Market Size, Market Share and Demand Forecast;

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Digital Home Services: Carriers, Retailers, and the Customer

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telecommunications, security, home controls, energy utilities, cable, wireless, entertainment, home entertainment, digital, home electronics, home digital, converging technologies, Parks Associates

Publication Date: 06-JUN-07
Pages: 187

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Description
This report provides insight on the drivers for digital home support solutions. It profiles more than 40 companies in the digital home support value chain, and provides more than 60 primary consumer data points. The report provides U.S. forecasts for digital home support services, including remote and on-site troubleshooting and in-home PC installation and set-up through 2011.

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Digital Home Services: Carriers, Retailers, and the Customer - home, customer support, digital lifestyle, In-scope/out-of-scope, Call center, Call center metrics, ARPU, Installation, Wizard, Installation/Configuration, Service Provisioning, Break/Fix, Preventative Maintenance, Diagnostics, Remote Support, Telephone Support, On-site Support, Diagnostics, Configuration, Knowledge database, LAN management software, Remote Management Solutions, RMS, IPTV, Firmware, PIQUA, Automated diagnostics, Defragmentation, Home IT Advisor, Digital dashboard, Storage, Backup, NAS, Network-hosted storage, Digital home advisor Market Size, Market Share and Demand Forecast;